Sanitation dispatcher reviewing the day's portable toilet delivery schedule at a clean operations yard

Reach our Staten Island dispatch desk

Contact Us for Portable Toilet Rental in Staten Island

Dispatch answers the Staten Island metro desk between 8 a.m. and 6 p.m. weekdays for same-day quotes. Call (718) 354-8316 for the fastest path; fill the form for email follow-up. Coverage includes all five boroughs and the immediate counties.

Phone, Email, Office Hours

Call (718) 354-8316 for quick pickup or email dispatch. our dispatcher keeps one calendar for both routes, so we never double-book a drop or a pump-out.

You can browse all portable toilet rental services on the home page before you dial our live dispatch line. We offer Standard Porta Potty Rental, ADA-Compliant Portable Toilet units, and foot pump hand-washing stations with grey water containment or a Luxury Restroom Trailer.

Address
3015 Richmond Ter
Staten Island, NY 10303
Office Hours
Monday – Friday, 7:00 AM – 6:00 PM
Saturday, 8:00 AM – 2:00 PM
Sunday, dispatch on call
Service Area
Staten Island metro and surrounding Richmond
Dispatch desk with a delivery route map and a phone, organized for portable toilet rental scheduling
Portable toilet delivery technician confirming a service window on a clipboard next to a flatbed truck

Online Quote Form Response Time

submit the form and receive a firm price estimate by phone within one hour. Or call (718) 354-8316.

We call back within one hour on weekdays. Expect questions on site type, ADA needs, and unit count to line up the right ADA-compliant portable toilet. If your schedule is tight, we’ll push it to the front of the queue at no extra cost across Staten Island, NY.

Most Staten Island callers want to review portable toilet rental rates before booking; we go over all surcharges—ADA upcharge, trailer upcharge, delivery surcharge—and confirm a delivery window before any deposit is taken.

When the schedule slips:

Emergency Dispatch After-Hours Support

After-hours calls go straight to a live dispatcher who knows the rigs, the routes, and the holding-tank levels on every Staten Island street. We don’t funnel you through a menu tree—just a real person who can stage a vacuum pumper or drop a porta john on your site within the hour.

24/7 Phone Coverage

A live dispatcher answers calls on nights and weekends with no menu tree.

Same-Day Service Calls

When a waste tank overflows or a tipped unit occurs, our vacuum truck rolls within hours.

Storm & Event Surge

We stage reserve inventory on flatbeds for weekend tipping, event surges, and quick post-storm replacement across Staten Island.

Permitting Help

We can pull last-minute special-event permits, ROW agreements, and county sanitation sign-offs to keep your units positioned on schedule.

Our how-it-works page walks through the portable toilet rental process from initial call through delivery. It covers the pre-delivery walk-through, pump out schedule, and holding tank service interval before the truck arrives at your Staten Island site. After confirming your order, the dispatcher explains weekly servicing and delivery handoff. The routine includes a site visit to position units, followed by scheduled pump out visits on the cadence we agree to. understand the portable toilet rental process

Where We Deliver

We cover all five boroughs of New York City plus the immediate Staten Island suburbs from Bayonne to Perth Amboy, Linden to South Amboy. Same-day drop-offs within 25 miles of our yard on Richmond Terrace, with every trip logged and tracked. Beyond that, we quote travel time and fuel surcharge on request.

  • Downtown Staten Island
  • Surrounding metro neighborhoods
  • North Staten Island corridor
  • South Staten Island corridor
  • Richmond unincorporated
  • Outlying suburbs
  • Event venues citywide
  • Construction zones

Before You Call

+ What information should I have ready when I call?

We need the exact number of units, rental days, whether you require ADA-compliant units, the surface type where the units will sit, and whether the job is on a construction site or at a temporary event. We’ll quote the rate immediately, lock the delivery window, and send the confirmation by email.

+ How quickly can a unit get to my site?

Units placed before noon on weekdays arrive the same day across Staten Island. Outlying stretches like Tottenville or Oakwood receive next-day delivery. Restroom trailers require an additional day for leveling and setup, so schedule accordingly. Call (718) 354-8316 to confirm timing for your site.

+ Do you take credit cards over the phone?

we take credit cards over the phone and ACH, and established trade accounts can invoice net 30. the dispatcher emails a written confirmation the day before the truck rolls. Call (718) 354-8316 to set up an account.

+ What if I need help understanding which unit fits my job?

On the first call the dispatcher will walk through how many people will use the unit, how many weeks the rental runs, whether the placement needs ADA access, and whether the site surface is paved, gravel, or grass so we can drive in the right base and drive the stakes for stability. With that picture in hand we quote a weekly or monthly rate, lock in the delivery window, and email the written confirmation before the truck rolls. If the job site is on a tight schedule, we move it to the front of the routing queue at no extra charge.

service truck arriving at a residential delivery

Ready to Book Your Staten Island Delivery

Call (718) 354-8316 for a Staten Island delivery today — we load the next rig and roll within hours of your call.